Refund & Cancellation Policy

Last updated: 22 July 2026

This policy explains how refunds and cancellations work for paid VastuNomy services. All payments are processed securely through Razorpay.

1. Consultations & Reports

You may cancel a booked consultation and request a refund up to 24 hours before the scheduled time; the amount is refunded to your original payment method.
Once a Vastu report has been generated and delivered, or a consultation has been conducted, the service is considered rendered and is non-refundable.
If a service was charged but not delivered due to an error on our side, you are entitled to a full refund.

2. Subscriptions

Subscription plans, where offered, can be cancelled anytime; cancellation takes effect at the end of the current billing period.
Partial billing periods are not refundable.

3. How to Request a Refund

Email grievance@vastunomy.com with your registered details and the transaction ID. We review every request and respond within 15 business days.

4. Refund Timeline

Approved refunds are processed to your original payment method via Razorpay. Once processed, the amount typically reflects in your account within 5–7 business days, depending on your bank.

5. Contact

Refund & payment queries: grievance@vastunomy.com
General: contact@vastunomy.com